Kasun Kalirai feels “stuck”, struggling to sell the flat he loves, that he would never have put on the market had it not been for the service charge of £4,300 per year – up more than four times since he moved in. He has become numb to the bills and admits feeling powerless in the face of the increasing costs. So why have these eco apartments in Peterborough been left with service charges “spiralling out of control”?



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